Privacy Policy
Effective Date: 24 January 2026
At Wolf Jackets, we are committed to protecting your privacy and maintaining transparency about how we collect, use, and safeguard your personal information. This Privacy Policy describes how your information is collected, used, and shared when you visit or make a purchase from our website.
By using our website, you agree to the terms outlined below.
1. Business Information
Website Name: Wolf Jackets
Website URL: https://wolfjackets.com/
Email: sales@wolfjackets.com
Phone: +1437529186
Business Address: 600 N Broad Street, Suite 5 #3148, Middletown, DE, 19709, United States
Customer Support Hours:
Monday – Friday: 9:00 AM – 6:00 PM (GMT-5)
Response Time: Within 24 business hours
2. Information We Collect
A. Personal Information
When you place an order, create an account, or contact us, we may collect:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
B. Payment Information
All payments are securely processed through third-party payment gateways using encryption technology.
Wolf Jackets does not store or have direct access to your full credit/debit card details.
C. Automatically Collected Data
When you browse our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of access
This helps us improve website functionality and user experience.
3. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide secure payment processing
- Arrange shipping and delivery
- Communicate order updates
- Respond to customer inquiries
- Send promotional emails (only with your consent)
- Improve website performance
- Comply with legal and regulatory requirements
4. Legal Basis for Processing (GDPR Compliance)
If you are located in the European Economic Area (EEA), we process your data based on:
- Your consent
- Performance of a contract (order fulfillment)
- Compliance with legal obligations
- Legitimate business interests
5. Sharing of Information
Wolf Jackets does not sell, rent, or trade your personal information.
We may share limited information with trusted third parties strictly for operational purposes, including:
- Payment processors
- Shipping and logistics providers
- Website hosting services
- Analytics providers (such as Google Analytics)
- Advertising partners (such as Google Ads or Meta Ads, if applicable)
These third parties are required to protect your data and use it only for authorized services.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve website performance
- Analyze traffic and customer behavior
- Support marketing and advertising efforts
You may manage or disable cookies through your browser settings. Disabling cookies may affect certain features of the website.
7. International Data Transfers
If you are accessing our website from outside the United States, your information may be transferred to and processed in the United States, where our business is located.
8. Data Security
We implement industry-standard security measures, including:
- SSL encryption
- Secure servers
- Restricted access to personal data
While we take reasonable precautions, no online transmission system is 100% secure.
9. Data Retention
We retain personal information only as long as necessary to:
- Fulfill orders
- Provide customer service
- Comply with legal and regulatory requirements
10. Children’s Privacy
Our website is not intended for individuals under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children.
11. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent for marketing communications
To exercise these rights, please contact us at:
sales@wolfjackets.com
12. Policy Updates
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date.